Privacy Policy

Welcome to EbookFolio.com (“EbookFolio,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting the personal information you provide when using our website, purchasing our digital products, or communicating with us.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.

Information We Collect

Depending on how you use EbookFolio.com, we may collect information such as:

Name
Email address
Billing and transaction information
Account login information
Order and purchase details
Information you provide when contacting customer support
Device, browser, and website usage information
IP address and approximate location information
Cookies and similar technologies

We only request information that is reasonably necessary to operate our website, process orders, provide customer support, and improve our services.

How We Use Your Information

We may use collected information to:

Process and manage your orders
Deliver purchased eBooks and digital products
Create and manage customer accounts
Provide customer support
Send important order and service-related communications
Maintain and improve our website
Detect and prevent fraudulent or unauthorized activity
Maintain website security
Understand website usage and improve the customer experience
Comply with applicable legal and regulatory requirements

We do not use your personal information for purposes that are incompatible with this Privacy Policy without appropriate notice or, where required, your consent.

Payment Information

Payments may be processed through third-party payment providers.

When you make a purchase, payment information may be handled directly by the applicable payment processor. We generally do not store complete payment card details on our own servers.

Payment providers may process information according to their own privacy policies and terms.

Cookies and Similar Technologies

EbookFolio.com may use cookies and similar technologies to:

Keep the website functioning properly
Remember user preferences
Maintain login sessions
Understand website traffic and usage
Improve website performance and functionality
Help protect the website from fraudulent activity

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

Third-Party Services

We may use trusted third-party service providers to operate and improve EbookFolio.com. These providers may assist with services such as:

Payment processing
Website hosting
Website analytics
Email delivery
Security and fraud prevention
Customer support
Digital product delivery

These third parties may have access to certain information only when necessary to provide their services and are expected to handle information in accordance with applicable requirements.

Information Sharing

We do not sell or rent your personal information to third parties.

We may share limited information with service providers when necessary to operate our website, process transactions, deliver products, provide customer support, maintain security, or comply with legal obligations.

We may also disclose information when reasonably necessary to:

Comply with applicable law or legal processes
Protect our rights or property
Investigate suspected fraud or abuse
Protect the safety and security of our website, customers, or services

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including maintaining transaction records, providing services, resolving disputes, preventing fraud, and complying with legal obligations.

The exact retention period may vary depending on the type of information and the reason it was collected.

Children’s Privacy

EbookFolio.com is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

Your Privacy Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information, which may include the right to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request information about how your data is used

Some requests may be subject to applicable legal or regulatory limitations.

Marketing Communications

If we send promotional emails, you may unsubscribe using the unsubscribe option included in the applicable communication.

Even if you opt out of promotional communications, we may continue to send necessary transactional or service-related messages, such as order confirmations, account notifications, security notices, or important changes to our services.

External Links

Our website may contain links to third-party websites or services.

EbookFolio.com is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any external website before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the beginning of this policy. We encourage you to review this page periodically.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact information provided on EbookFolio.com.